College Bowl Game Terms & Conditions

Payment Information

• Full refund of your deposit will be provided if your team is not invited to the bowl game you reserved.
  
  
• If your team is invited to the bowl game you reserved, all payments are non-refundable.
  
• Full payment is required within 48 hours of the official announcement of post-season college bowl game pairings.
  
  
• Payment types accepted are checks, bank wire, Visa, MasterCard, American Express or Discover.
  
  
• For any reservation not made online, credit cards will only be accepted with a signed authorization letter, photocopies of credit card, driver’s license and all billing information.
  
• A 3% administrative fee is charged on all credit card purchases.
  
• Rates are subject to change without notice.
  

Cancellations, Refunds and Change Information

• All deposits and final payments are non-refundable.

• No refunds will be given for any unused components or portions of the program.

• Group deposits may not be applied toward the final balance due, should group size decrease.

• Esoteric Sports reserves the right to cancel any reservations without notice if deposit or final payment has not been received by due date.

• A $100 per person fee will be assessed for any name changes once travel documents have been issued.

• Final payments are non-refundable.

• No refunds will be given for any unused components or portions of the program.

• A $100 per person fee will be assessed for any name changes once travel documents have been issued.

• Esoteric Sports reserves the right to cancel any reservation at any time and provide a full refund to the cancelled party.

Tickets to Events

• Unless otherwise stated in writing, all event tickets will be issued on the day of the event.
• If event tickets are required prior to said time, a surcharge will be assessed.
• Tickets to events will be issued in pairs.
• Odd numbers of tickets together (3, 5, etc.) and seat locations in specific rows, sections, levels or team fan areas of the venue are not guaranteed.
• If for any reason, we need to downgrade location of ticket, Esoteric Sports will refund the difference between ticket purchased and downgraded location
• Game tickets may be electronic tickets- not hard stock or commemorative tickets.
• We consider lower level, club level and loge level as lower level seating for fulfillment.
• All upgraded tickets are guaranteed to be within parameters described and contracted for, or better. If not, a refund of the difference in list price, between the category of ticket ordered and the category of ticket provided will be given.
• Esoteric Sports is not responsible for the theft, loss, delay, destruction or misplacement of any tickets mailed, express delivered, left at will-call or hotel front and concierge desks.
• Should an event be cancelled, Esoteric Sports will refund only the face value of the event tickets.

College Bowl Game Charter Flight Terms and Conditions

Flight check-in will begin two hours prior to scheduled departure time. All passengers will be checked-in on a first come, first served basis. There will be no advance or reserved seating. Airline tickets are not issued; only a government issued Photo ID is required. All flights are operated in compliance with applicable Department of Transportation regulations. Program prices may be adjusted and fuel surcharges may be levied on a per person, per seat basis for any fuel price increase passed through to Esoteric Sports by the charter air carrier. Flight times will be announced 10 days prior to departure. Specific flight times are not guaranteed. Frequent flyer miles may not be earned for any flights taken with Esoteric Sports charter or scheduled air packages. Customer agrees Esoteric Sports is not the charter air carrier and does not control the flight schedule. Non-stop flights or change of aircraft are not guaranteed. Customer further agrees that Esoteric Sports has no liability for any delays or change of flight schedule, unless Esoteric Sports is the cause for such delay or change of schedule. Should any delay or change of schedule occur and should Esoteric Sports recover any monies as damages from the charter air carrier, Esoteric Sports agrees to share these monies with each paying customer on a per person basis.

Major Changes: If we make a major change prior to departure you have the right to cancel and receive a full refund. The following are considered major changes with respects to charter air flights: (1) a change in the departure or return date, unless the change results from a flight delay experienced by the air carrier (if the delay is longer than 48 hours, it will be considered a major change); (2) a change in airports outside the origin or destination major metropolitan area; and (3) a price increase of more than 10% occurring ten or more days prior to departure. If a major change must be made in the program, we will notify you within seven days after learning of the change, but in any event at least ten days prior to scheduled departure. If less than ten days before scheduled departure we become aware that a major change must be made, we will notify you as soon as possible. Within seven days after receiving notification of a major change, but in no event later than departure, you may cancel your reservation and you will receive a full refund within 14 days after canceling. If a major change occurs after the departure of the flight which you are unwilling to accept, we will refund, within 14 days after your scheduled return date, that portion of your payment which applies to the services not accepted. If we must cancel the charter, we will notify you in writing within seven days of the cancellation, but in no event later than 10 days before departure, except for circumstances that make it physically impossible to perform the charter trip. If that occurs, we will notify you as soon as possible but not later than the scheduled departure date. If the charter is cancelled, and no portion of the trip is operated, we will make a full refund to you. The amount of taxes and charges specified herein is subject to change.

Baggage: Baggage allowance is one checked bag maximum, plus one carry-on not to exceed 45 inches in combined overall dimensions) per paying passenger. Additional bags will be charged at a rate of $25.00 each. Any overweight or oversized luggage (larger than suitcase size) will be carried, if at all, subject to load restrictions and at additional charges by the carrier. The air carrier's liability is limited to the actual value of the baggage, but not more than $400.00 per passenger. The air carrier's liability excludes cloth, canvas, vinyl, and soft-sided, or fragile baggage, jewelry, cameras, and photographic equipment, electronic equipment, cash, medicine, sporting equipment, and other valuable or fragile items. All claims are subject to proof of amount of loss, and, to preserve the passenger's rights, should be presented directly to the carrying airline in writing immediately upon discovery of the claim and prior to leaving the airport terminal. No baggage claim will be accepted after baggage has been removed from the terminal building at the airport. Esoteric Sports accepts no liability for any claims related to baggage.

Air Only: For all customers purchasing Air Only seats on any charter flight they must ride the Esoteric Sports motor coach to the hotel. All passengers and luggage are loaded directly form airplane onto motor coaches and directly to the hotel. Motorcoaches will not drop any passengers at terminals or rent a car locations. No alternative arrangements will be made for any luggage or passenger transportation on the in-bound flight. For return flight, Air Only customers may check luggage with no restrictions.

Performance and Obligations

Esoteric’s performance and obligations shall be conditioned upon the non-occurrence of any event or any action or inaction by any third party which is beyond the actual control of Esoteric and which impacts Esoteric’s ability to fully perform (for ex., any delay or cancellation caused by strike, weather, fire, renovation, destruction, re-routing or re-scheduling, bankruptcy, war, natural disaster, accident, or any other third party inability or refusal to perform). In the event of such an occurrence, Esoteric will, at its sole option, either: (1) procure reasonably similar services as a substitute for the affected service;or (2) apply all sums actually returned to it from any of the third party service providers utilized under this Agreement as a "credit" against the principal contract sum due from Purchaser under any subsequent and separate written agreement between the parties. Liability and indemnification:

In the performance of its obligations, Esoteric will act only in the capacity of an independent intermediary procurement contractor and shall not be liable for any claims, demands, losses, damages or injuries incurred by either Purchaser (its employees, agents, representatives or assigns) or by any other person or entity which results from any intentional conduct, omission, negligence, or other action/inaction by any third party supplier of any of the services provided hereby. Esoteric has not made any representations to Purchaser regarding any of the various risks associated with the services being provided hereunder and Purchaser, its employees, agents, representatives and assigns voluntarily assume all such risks. Purchaser agrees to indemnify and hold Esoteric harmless from any and all costs (including attorneys fees), claims or demands asserted by Purchaser, its employees, agents, representatives and assigns and by any third parties asserted against Esoteric arising from any of the services provided hereunder . No Warranties:

ESOTERIC MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING ANY OF THE GOODS OR SERVICES TO BE PROVIDED PURSUANT TO THIS AGREEMENT, ALL SUCH GOODS AND SERVICES BEING SOLD AS IS. ESOTERIC LIKEWISE MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE EXPERIENCE OR OUTCOME OF ANY OF THE SERVICES PROVIDED HEREUNDER. PURCHASER ASSUMES ALL RISKS AND LIABILITIES ASSOCIATED WITH SUCH SERVICES.

Non-Assignment, Third Party Rights, Modification

Following Purchaser’s delivery to Esoteric of the information designated in paragraph 1 above, Purchaser shall not assign the services, or any portion thereof, to any person or entity not so disclosed to Esoteric. Should Esoteric become aware of any attempted or unauthorized assignment, then, in addition to any other remedies provided herein, Esoteric may, at its sole discretion, cancel, reassign, or require an immediate cash payment of additional fees and charges, as determined by Esoteric, for any or all of the services related to the attempted or unauthorized assignment. Whether or not disclosed by Purchaser to Esoteric, there are no third-party beneficiaries to this Agreement and no person or entity other than Esoteric and Purchaser shall have any rights accruing hereunder. No representations, understanding, or agreements have been made or relied upon in the making of this Agreement other than those specifically set forth herein. This Agreement cannot be modified or altered except by a written agreement, duly signed by both parties. Default:

Should Purchaser fail to fully and timely comply with any of its obligations hereunder, Esoteric may declare Purchaser in default and undertake any or all of the following actions: (a) cease all further performance of Esoteric’s obligations; (b) demand and enforce Purchaser’s payment obligations for all amounts then due from Purchaser; (c) sell, transfer or allocate all or any portion of the services to a third party upon terms and conditions as determined in the sole discretion of Esoteric. No failure by Esoteric to exercise any of its rights or to insist upon strict compliance by Purchaser with its obligations hereunder, and no custom or practice of the parties at variance with the terms hereof, shall constitute a waiver of Esoteric’s right to demand and enforce exact compliance with the terms of this Agreement.

Governing Law and Dispute Resolution

This Agreement shall be construed in accordance with and governed by the laws of the State of Georgia. All claims or disputes between the parties in any way relating to this Agreement shall be decided by mandatory binding arbitration conducted in Gwinnett County, Georgia. In the event that the parties cannot agree upon an arbitrator, then such determination shall be made in accordance with the then-existing rules and appointment powers of the Superior Court of Gwinnett County. Each party waives any and all jurisdictional or venue defenses otherwise applicable to the assertion of any claim brought by the other party within such jurisdiction.

Authorization and Binding Effect

The undersigned signatories warrant and represent that they have full authority to bind the designated party to the terms hereof and that they are an authorized agent of such party. If the Purchaser is an intermediary for the intended end-user of the services provided by Esoteric hereunder, then Purchaser warrants and represents that a copy of this Agreement has been both delivered to and approved by such end-user. This Agreement shall be binding upon the successors and assigns of the parties.